Bank of Melbourne

We are closer

We’re closer to our customers as we’re connected to the communities in which we operate. Our staff get to know you personally. We offer personalised and friendly service coupled with innovative banking, wealth and insurance solutions that are tailored to the needs of Victorians.

We’re designing branches that will encourage interaction with our customers, not just transactions. And we have our own local customer contact centre to service Victorians. At Bank of Melbourne, the person you’re dealing with will take care of your needs and see them through to completion.

We are convenient

We offer convenience through operating hours that suit you. You’ll find us where you live and where you work. In August we’ll have nearly 50 branches and 100 ATMs, building on the St.George network that will become Bank of Melbourne. Over the next four years we will expand our network to over 100 branches and corporate banking centres, and 300 ATMs across Victoria.

We’re part of Australia’s largest local banking network. When you travel interstate you’ll have the convenience of visiting a St.George or BankSA branch and be recognised and served as a Bank of Melbourne customer.

We are a great place to work

We’ve got great staff coming across from St.George – you can meet them today if you visit a St.George branch to sign up as a Bank of Melbourne customer. We’re also hiring up to 800 new staff, covering diverse roles in our customer contact centre, branches and corporate banking centres, including new roles focussed on providing even better personalised service. You’ll find we have a unique culture offering career opportunities right here in Victoria.

10 Fast Facts

1. Bank of Melbourne is a locally run bank that offers a real alternative to the majors – it will compete hard to meet the banking, wealth and insurance needs of local Victorians and Victorian businesses
2. We believe there is a significant untapped opportunity in Victoria for a local bank dedicated solely to Victoria (in most other states local banks have 20-30% market share, except Victoria which is about 13%)
3. Over the next four years we’ll grow to over 100 branches and corporate banking centres, and 300 ATMs, making life more convenient for customers – we already have a Victorian-based call centre in operation
4. We will also create up to 800 new jobs for Victorians covering roles dedicated to serving our customers
5. All St.George branches, ATMs, staff and customers in Victoria will become Bank of Melbourne in August
6. There will be a local Victorian leadership team, Chief Executive and Board making decisions locally
7. Existing St.George customers will automatically become Bank of Melbourne customers – there will be no change to your banking arrangements with all account and card numbers, deposits, loans, mortgages, wealth management products and payment arrangements unchanged – they will simply be with Bank of Melbourne in the future
8. Bank of Melbourne is part of Australia’s largest local banking network, together with St.George Bank and BankSA. This means our customers can visit any interstate branch within the network and be recognised and served as a Bank of Melbourne customer. You’ll also have fee-free access to Westpac ATMs Australia wide.
9. We are committed to Victoria, its people and economy. At Bank of Melbourne we’re investing in more staff and branches and a local customer contact centre (an investment of $90 million with $30 million spent to date) and we’ll support our local communities through sponsorships and community programs.
10. You can find out more about Bank of Melbourne by visiting a St.George Bank branch today, ringing our customer call centre on 13 22 66, visiting us at www.bankofmelbourne.com.au or following us on Twitter, Facebook and YouTube.

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